Frequently asked questions

No date booking is required. Tickets are purchased without choosing a day: visit whenever you like during opening hours. Simply show your ticket’s QR code at the entrance, printed or on your phone.

Children aged 3–12 need a child ticket. Children under 3 enter free.

Between two and four hours, depending on your pace. Most visits take a couple of hours, but you can stay as long as you like within opening hours.

One ticket includes El Bosque Encantado, Dinolandia and Mineralandia, as well as the bonsai and cactus areas, across 50,000 m² of nature.

Dinolandia switches off at 19:00: the dinosaurs stop operating, and the lights at El Bosque Encantado come on at 19:30 (Saturdays, Sundays and public holidays).

Yes. Parking is free, including in the evening, and there is space for coaches.

Yes, we open every day of the year. Public holidays follow weekend opening hours (10:30–21:00). Check the opening-hours page before visiting during holidays and long weekends.

Online tickets are 15% cheaper than at the gate, with no booking fees. Concession tickets are also available for large families, visitors with disabilities, unemployed visitors, Youth Card holders and pensioners (proof required).

We have our own catering facilities. You may bring bottles of water and ready-made sandwiches for personal consumption in a small backpack or bag. Cool boxes and lunch boxes are not allowed. Picnic tables and benches are available in Dinolandia and El Bosque Encantado.

Yes, pets must always be on a lead. Breeds classified as potentially dangerous must wear a muzzle. Pets need the relevant ticket for evening visits.

Cevesa buses run from Madrid (Príncipe Pío) to San Martín de Valdeiglesias. Outbound and return timetables are available as PDFs on the Find us page. From the town, you can take a taxi to the park.

The main paths are accessible, although this natural setting includes unpaved areas and gentle slopes. For specific access questions, call us Monday to Friday, 09:00–15:00.